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Based on the Act on Specified Commercial Transactions 

Based on the Act on Specified Commercial Transactions 

1. Business Name

guide2Japan

2. Representative

Miyu Hayashi

3. Address

13-25-9 Nakamura-cho,

Ibaraki-shi, Osaka 567-0822, Japan

4. Contact Information

Email: staff@guide2japan.jp

5. Price

Prices are listed on each service page.

6. Additional Fees

Sales tax and credit card surcharge may apply.

7. Payment Methods and Timing

Credit Card

PayPal

8. Delivery of Services

Tours, cooking classes, and cultural experience classes will be provided on the scheduled day after booking confirmation.

9. Cancellation and Refund Policy

9.1. Cancellation by Participant:

    Free cancellation up to 48 hours before the tour start time.

    No refunds for cancellations made within 48 hours of the tour.

9.2. Cancellation by Operator:

In the event of unforeseen circumstances (e.g., weather, store closures), full refunds will be provided.

10. Handling of Defective Products

Not applicable (digital/service-based offerings).